The Cellular Method respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect personal information including:

Name and contact details
Enquiry and booking information
Website usage data (via cookies or analytics tools)

Health information is only collected through appropriate clinical intake processes and not through general website browsing.

2. How We Use Your Information

Personal information is used to:

Respond to enquiries
Manage bookings and services
Communicate relevant information
Improve our website and services

We do not sell or rent personal information.

3. Storage & Security

We take reasonable steps to protect personal information from misuse, loss or unauthorised access. Information is stored securely using industry-standard systems.

4. Disclosure of Information

Personal information may be disclosed where required:

To authorised healthcare providers involved in your care
To service providers assisting with operations (e.g. booking systems)
Where required by law

5. Cookies & Analytics

This website may use cookies or third-party analytics tools to improve user experience. You can disable cookies through your browser settings if preferred.

6. Access & Correction

You may request access to, or correction of, your personal information by contacting us directly.

7. Changes to This Policy

This Privacy Policy may be updated from time to time. The most current version will always be available on this website.

8. Contact

For privacy-related enquiries, please contact us via the details provided on this website.